نوع مقاله : مقاله پژوهشی
نویسنده
استادیار گروه زبان‌شناسی، دانشکده ادبیات و زبانهای خارجی دانشگاه پیام نور، تهران، ایران
چکیده
این پژوهش با بررسی مخالفت در میان کارکنان اداری دانشگاه پیام نور در گروه تلگرامیِ «کانون کارکنان نور» بر اساس تقسیمبندی مشهور مونتیگل وترنبول (1998) در بازۀ سه ماهۀ اول سال 1399، درپی تشخیص و توضیح گونههای مخالفت با بیشترین فراوانی و در ارتباط با وجهه است و نیز سعی دارد نشان دهد که کارکنان اداری در ابراز مخالفت همواره نگاهی به ملاحظات وجهه دارند. دادههای پژوهش مشتمل بر 156 مورد مخالفت در موضوعات مختلف است. بر اساس یافتههای پژوهش مشخص شد که مخالفت از نوع ادعای متناقض رایج‌ترین نوع مخالفت در میان اعضای این کانال است و این به دلیل ایجاد زمینۀ گفتگوی بیشتر است و کمترین تهدید برای وجهۀ مخاطب را با خود دارد. کارکنان دانشگاه پیام نور در ابراز مخالفت از راهکارهایی استفاده میکنند که وجهۀ مخاطب را کمتر مورد تهدید قراردهد. موضوعات 1) احکام، 2) بحث دربارۀ هیأت علمی، 3) تعدیل نیرو، 4) دورکاری، و 5) موارد متفرقه، به ترتیب بیشترین مخالفت را به خود اختصاص میدهند. پژوهشهایی از این دست در زبان فارسی به طور کلی، و به ویژه در ارتباط رایانه‌بنیان، انگشت‌شمارند و این پژوهش تلاشی است تا بر ادبیات پژوهش در زمینۀ مخالفت بیافزاید.
کلیدواژه‌ها
موضوعات
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